At Unic Mart, your satisfaction is our priority. If you are not fully satisfied with your purchase, we're here to help with our simple return and refund policy.
1. Return Eligibility
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You can request a return within 7 days of receiving your order.
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To be eligible for a return, the item must be:
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Unused and in its original packaging.
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In the same condition that you received it.
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Returns are not accepted for certain items such as personal care products, innerwear, or items marked as “non-returnable.”
2. How to Request a Return
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To initiate a return, please visit our Contact Us page at https://unicmart.in/ and provide:
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Order number
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Reason for return
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Images of the product (if damaged or defective)
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3. Return Pickup or Self-Shipping
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In most cases, we will arrange a pickup from your address.
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In remote areas, you may be asked to ship the product back yourself. In such cases, we may reimburse reasonable shipping charges.
4. Refund Policy
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Once we receive and inspect the returned item, we will notify you about the approval or rejection of your refund.
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If approved, your refund will be processed within 5–7 business days to the original payment method.
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For Cash on Delivery (COD) orders, refunds will be issued via UPI or bank transfer after confirmation.
5. Refunds for Damaged or Defective Items
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If the product you received is damaged or defective, please contact us within 48 hours of delivery with clear images of the product.
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We will either replace the item or initiate a full refund based on your preference.
6. Cancellations
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Orders can be canceled before they are shipped. Once shipped, the order cannot be canceled, but you may request a return after delivery.
7. Contact Us
For any return or refund-related concerns, reach out to us through our contact page:
👉 https://unicmart.in/
